People Can

Jon Huggett helped us with our organisational strategy at a time of exceptional uncertainty and change. We ended up with options that I don’t think any of us would have entertained beforehand and crucially we came to them ourselves thanks to his rare and brilliant mix of disruptive questioning, active listening and reflective practice. He is a skilled practitioner himself so he knows the pitfalls of certain avenues of discussion early and thus avoids lengthy time-wasting. His great way with people means that he can allow uncomfortable discussions to happen in a safe environment. The board and senior management at People Can feel, together, that the new strategy is right for us—it doesn’t shy away from the tough choices and is bold and ambitious in a thoroughly realistic setting. There is no doubt in my mind that we would never have got here without Jon.